Contact CLD Insurance Group
Whether you need a quote, want your current cover reviewed or have a question about a claim, we’re just a phone call or email away. You’ll speak directly with Carly.
What happens when you get in touch
We talk about your business
A conversation about what you do, what you own, your contracts and any concerns.
We find your options
We approach insurers on your behalf and explain the differences in cover and price in plain language.
You decide, we take care of the rest
Once you choose, we arrange your cover and send through your policy documents.
Helpful to have ready for a quote
You don’t need everything below to get started, but it helps us move faster and give you accurate options.
- Your business name, ABN and what your business does
- Approximate annual turnover and number of staff
- Your current policy schedule and renewal date
- Any claims in the last five years
- Values of buildings, contents, stock, vehicles or equipment
- Any contracts or leases that require specific insurance
Before signing contracts or leases with indemnity or “hold harmless” clauses, please talk to us. These clauses can affect your insurance cover.
Important documents
Our Financial Services Guide explains the services we provide, how we are paid, and how to make a complaint. Please read it before using our services.
Read our Financial Services Guide (PDF)
Read our Privacy Policy to see how we collect, use and protect your personal information.
Compliments and complaints
We’d love to hear your feedback. If you’re unhappy with our service, please tell us so we can try to resolve it quickly.
- Contact Carly on 0497 100 469 or carly@cldinsurancegroup.com.au, or contact Interlink Insurance Brokers directly on 08 9228 2800.
- If your complaint isn’t resolved within 5 days, contact Interlink’s Complaints Officer at lindaborg@iibs.com.au.
- You can also contact the free Steadfast Customer Advocacy service at customeradvocacy@steadfast.com.au or 02 9495 6500.
- If your complaint still isn’t resolved, you can contact the Australian Financial Complaints Authority (AFCA), a free and independent service: 1800 931 678, www.afca.org.au.
Full details are in our Financial Services Guide.
Ready to talk about your insurance?
Australia-wide service by phone, email and video call.